The hotel offers amenities for your comfortable stay and unforgettable experiences
Really good Hospitality
“The service at Cloud 9 was truly excellent, with every member of the staff going above and beyond to ensure our comfort.” view full review
Delicious All Day
“We loved the great food options available throughout the day; every meal was a delight!” view full review
Inclusive Spaces
“The hotel provided a variety of accessible outdoor areas, making it comfortable for everyone.” view full review
Relaxing Pool Area
“The pool area was a perfect retreat for relaxation, even though it could have been a tad cleaner at times.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Horseback riding
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Poolside snack bar
Special diet menus
Business
Fax/Photocopying
Children
Cots
Babysitting/Child services
Toys
Spa & Leisure
Rooftop pool
Plunge pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Full body massage
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
12 Kloofnek Road,
Cape Town,
South Africa,
Western Cape
Map view
12 Kloofnek Road,
Cape Town,
South Africa,
Western Cape
City landmarks
Museum
District Six Museum
1.9
km
Museum
Bo-Kaap Museum
1.3
km
Gallery
South African National Gallery
1.2
km
Square
Greenmarket Square
1.6
km
Castle
Castle of Good Hope
2.3
km
Museum
South African Jewish Museum
1.2
km
Museum
Slave Lodge Museum
1.5
km
Store
Cape Quarter Lifestyle Village
2.1
km
Mountain
Signal Hill
2.7
km
Theatre
Labia Theatre
630 m
Planetarium
Iziko South African Museum and Planetarium
970 m
Square
Church Square
1.3
km
Bree Street
1.7
km
Museum
Cape Town Holocaust Centre
690 m
Church
St George's Cathedral
1.1
km
Gallery
Rust en Vreugd
1.1
km
Park
De Waal Park
1.5
km
Shopping Area
Gardens Shopping Centre
1.3
km
Aquarium
Two Oceans Aquarium
2.6
km
Library
National Library Of South Africa
1.6
km
Military Road Signal Hill
Noon Day Gun
1.6
km
Stadium
Cape Town Stadium
2.8
km
Church
St Mary's Cathedral
1.0
km
Convention Centre
Cape Town International Convention Centre
2.3
km
Museum
Great Synagogue
750 m
Museum
Koopmans-de Wet House
1.7
km
Mountain
Lion's Head
2.7
km
Nearby
Gallery
Christopher Moller Art Gallery
140 m
50 Kloof St
Woolworths Kloof Street
140 m
Gallery
Salon Ninety One
140 m
Restaurants
Miller's Thumb
0 m
10b Kloofnek Road Tamboerskloof
Hallelujah
40 m
11D Kloof Nek Road
Beleza
70 m
Cnr Kloofnek and Burnside Roads
The Moveable Feast
70 m
13 Kloof Nek Rd
Arnold's Restaurant
270 m
60 Kloof Street Gardens
Stacked Diner
260 m
60B Kloof Street Gardens
Kloof Street House
500 m
30 Kloof Street Gardens
Yours Truly
260 m
73 Kloof Street Cbd
Cafe Puka
240 m
Cnr Brunswick & Tamboerskloof Roads Tamboerskloof
Rick's Cafe Americain
380 m
103 Kloof Street corner Weltevreden Avenue
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.0
Location
9.2
Service
8.6
Dining
7.8
Guest reviews
8.2/10
based on 5 reviews
9.1
9.1/10 based on 816 reviews
Diana
United States,
April
2024
8.6/10
The hotel offers beautiful, modern rooms with lovely linen and Nespresso machine, complemented by good quality toiletries, although it is situated towards Lions Head, making it a bit noisy due to the nearby road traffic. The rooms are very nice, beautiful, and exceptionally clean, providing a comfortable stay overall.
Rooms
9.0
The rooms are modern, immaculately clean, and well-equipped with lovely linen, Nespresso machine, and quality toiletries.
Service
9.0
The service at the hotel was exceptional, with staff delivering overwhelmingly professional and friendly assistance, making me feel like a valued guest throughout my stay. The availability of services like car hire, housekeeping, and 24/7 friendly assistance enhanced the overall experience.
Location
9.0
The hotel's location is fantastic, offering easy access to quality restaurants, cafes, and wine bars, while being central to tourist attractions. The mix of tourists and locals in the area provided a great vibe and an authentic city experience.
Dining
8.0
The dining experience was delightful, with a variety of high-quality options and a choice of indoor or outdoor settings to enjoy the meals. The fresh fruit every morning and the option to dine outside with a view enhanced the dining experience.
Facilities
8.0
Doug
United Kingdom,
January
2024
8.4/10
My stay at this hotel was a mix of positives and negatives. The room, although well appointed and stylish with the most comfortable bed ever, was smaller than expected and looked out over the bar garden, limiting our view and privacy. The service was superb, with staff being incredibly helpful, friendly, patient, and proactive. The location couldn't have been better, being close to great bars, restaurants, and tourist attractions. However, the dining experience was average, despite serving quality food.
Rooms
8.0
The room was well appointed, stylish, and had the most comfortable bed ever but was smaller than expected and looked out over the bar garden.
Service
9.0
The staff were super friendly, helpful, and proactive.
Location
10.0
The location was perfect for us, close to great bars, restaurants, and tourist attractions.
Dining
7.0
The dining experience was very good, offering fresh fruit daily, but was slightly disappointing overall.
Facilities
8.0
The hotel had great facilities on standby.
Nick
United Kingdom,
January
2024
7.8/10
The hotel offers clean and comfortable rooms but lacks windows that can be opened, though the balcony door helps. The rooms are very clean and cozy, although the cold can be a bit unbearable. The staff is extremely helpful for daily tours, but some can be pushy and insistent on tips. The location is supreme for exploring Table Mountain and accessing various quality restaurants and cafes. The dining experience could have been better, but the pizza served on the pool-deck is a highlight. The hotel works great as a bar area to receive clients.
Rooms
8.0
The rooms are very clean and comfortable, but the cold can be a bit unbearable.
Service
7.0
The staff was extremely helpful for daily tours but could be pushy and insistent on tipping.
Location
9.0
The location is supreme for exploring Table Mountain and accessing quality restaurants.
Dining
7.0
The dining experience could have been better overall, but the pizza on the pool-deck is fantastic.
Facilities
8.0
The hotel has great facilities for a comfortable stay.
Lucy
United Kingdom,
January
2024
9.0/10
The hotel had rooms with an amazing view of Table Mountain that we thoroughly enjoyed. The rooms were very nice, beautiful, and exceptionally clean. However, being on the ground floor was a personal preference that I didn't quite like.
Rooms
8.0
The rooms had an amazing view of Table Mountain and were very nice, beautiful, and clean.
Service
10.0
The service at this hotel was top-notch! Every staff member made eye contact, greeted us warmly every time, making us feel incredibly welcome. The availability and friendliness of the staff were exceptional.
Location
9.0
The location was ideal for easy access to a variety of quality restaurants, cafes, wine bars, and design stores. Additionally, it was close to most other attractions in Cape Town.
Dining
9.0
The dining experience was delightful, especially the pizza served on the pool-deck. It also included a lovely welcome drink on the roof with a choice of indoor or outdoor settings to enjoy the surroundings.
Facilities
9.0
The hotel facilities were fantastic, offering a range of services from car hire to housekeeping, making our stay convenient and enjoyable.
Harry
United States,
May
2023
8.0/10
Upon arrival, we were delighted to find a spacious room awaiting us with a breathtaking view of Table Mountain towards Lions Head. The cleanliness was impeccable, but we found the rooms somewhat disappointing considering the price. The service was fabulous overall, but there were a few instances of disorganization and lack of explanation. The location was perfect, offering a mix of tourists and locals in a safe environment with plenty of dining options nearby. The dining experience, with delicious grilled meat, was a great start to our days. Overall, a comfortable stay with some highlights and room for improvement.
Rooms
7.0
The rooms were nicely appointed and spotlessly clean, with a big balcony offering a stunning view.
Service
8.0
The service was generally helpful and friendly, with a few hiccups on 2/3 days regarding organization and service explanation.
Location
9.0
The location was perfect, with a vibrant mix of locals and tourists, offering safety and easy access to various restaurant options.
Dining
8.0
The dining experience was delightful, especially the grilled meat, providing a great start to each day.
Facilities
8.0
The hotel provided convenient facilities for booking visits and preparing for activities, enhancing our overall stay.